How do I book an appointment? Do you take walk-ins?

11/20/2025

You can book online or call us to reserve your preferred time. Walk-ins are welcome when availability allows, but appointments receive priority. We’re located at 3335 College Park Dr, Ste 600, The Woodlands, TX 77384.

What services do you offer?

11/20/2025

We provide classic & gel manicures, spa pedicures, Acrylic/Gel-X/Builder Gel full sets, refills, nail art upgrades (French, ombré, chrome, cat-eye), waxing, and more. Ask our team for a quick consult to choose the best option for your style and schedule.

ow often should I come in for a refill or maintenance?

11/20/2025

Most guests return every 2–3 weeks, depending on nail growth, length, and daily activities. Your technician will recommend a cadence that keeps your set light, balanced, and beautiful.

What hygiene and safety standards do you follow?

11/20/2025

We disinfect all metal tools, use fresh files/buffers where appropriate, sanitize stations between guests, and follow clean-liner protocols for pedicures. Our goal is services that are as clean and safe as they are gorgeous.

Which polish system should I choose—classic, gel, dip, or builder base?

11/20/2025

  • Classic polish: quick change, easy removal.

  • Gel: glossy, chip-resistant wear up to ~2–3 weeks.

  • Dip: durable color with a thicker look.

  • Builder base/Builder gel: added strength for natural nails while keeping a slim profile.
    Tell us your needs (work, events, workouts), and we’ll tailor the finish.

Can I get a price estimate before we start?

11/20/2025

Absolutely. Prices vary with length, shape, product system (Acrylic, Gel-X, Builder), and design level (French/ombré/chrome/art). We’ll provide a clear quote upfront with optional upgrades.

What is your cancellation or late policy?

11/20/2025

If you need to cancel or reschedule, please notify us at least 24 hours in advance so we can offer the spot to another guest. If you’re running late, call us—we’ll do our best to accommodate or help you rebook.

Do you offer a guarantee or redo policy?

11/20/2025

If something isn’t right, contact us within 48 hours of your service. We’ll assess the issue and make it right where applicable. Normal wear and tear is not included.

Do you host groups, bridal parties, or special events?

11/20/2025

Yes! We welcome group bookings for birthdays, bridal parties, and team events. Call ahead with your headcount, preferred date/time, and service selections so we can arrange seating and timing.

Do you serve kids, and what payments do you accept?

11/20/2025

We’re family-friendly and offer gentle services for kids. We accept major payment methods and have gift cards available—great for holidays and special occasions. For current promos or availability, please call or book online.

Need help choosing services or timing? Our team at Urban Escape Nails Spa The Woodlands is happy to guide you—see you at 3335 College Park Dr, Ste 600, The Woodlands, TX 77384.

Booking